Shipping Policy
WE OFFER FREE WORLDWIDE SHIPPING!
SHIPPING TIMES
Please note processing time could take from 3 to 10 business days.
COVID-19 Notice: Some packages may experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lockdowns.
This also may affect our ability to offer Free Shipping to some countries. We have added the option of private couriers at checkout.
REGIONS:
NORTH AMERICA
- USA: 9-15 Business Days
- Canada: 7-15 Business Days
- Mexico: 8-15 Business Days
EUROPE
- United Kingdom: 7-15 Business Days
- Ireland: 10-15 Business Days
- Germany: 7-15 Business Days
- Switzerland, Sweden, Belgium & Denmark: 7-15 Business Days
- France: 7-15 Business Days
- Italy: 5-15 Business Days
- Rest of Europe: 5-15 Business Days
AUSTRALIA
- Australia: 4-12 Business Days
- New Zealand: 4-12 Business Days
AFRICA
- South Africa: 6-12 Business Days
- Rest of Africa (Local Post): 10-20 Business Days
ASIA
- Singapore: 7-10 Business Days
- Malaysia: 6-12 Business Days
- United Arab Emirates: 7-12 Business Days
- Saudi Arabia: 7-12 Business Days
- Rest of Asia (Local Post): 10-15 Business Days
SOUTH AMERICA
- All of South America (Local Post): 10-20 Business Days
UNDELIVERABLE COUNTRIES
Due to global lockdowns, we are unable to deliver to some countries, including:
Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.
HANDLING
All orders will typically be dispatched within 1-3 business days from our warehouse and will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit.
eBuy is not responsible for delays, lost or damaged shipments, or orders sent to incorrect or invalid addresses. It is always in our best interest to ensure you receive your parcel in a timely manner, and eBuy will assist as much as possible to trace a missing parcel.
eBuy is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
eBuy is in no way responsible for any customs or import charges imposed on the customer by the shipping service.